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shellycook0105
Posts: 2
Registered: ‎12-01-2022

BANNED FROM MAKING ONLINE PURCHASE

‎12-01-2022 10:44 AM

My online account has been banned/locked from making ANY ONLINE PURCHASES ... per one of the SEVERAL Best Buy Associates --- was blocked due to complaints about Deliveries.  The area we live in had a HUGE issue with FEDEX deliveries, and FEDEX is the deliver service used by Best Buy.  FEDEX has since, hopefully, resolved their issues. I would like my account re-instated.

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shellycook0105
Posts: 2
Registered: ‎12-01-2022

Re: BANNED FROM MAKING ONLINE PURCHASE

‎12-01-2022 11:03 AM

Would it be possible for one of the BBY associates on this board to assist??
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hockeycanuckjc
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Registered: ‎11-10-2008

Re: BANNED FROM MAKING ONLINE PURCHASE

‎12-01-2022 01:47 PM

These forums are not intended for immediate assistance. For that you should call 1-888-BEST-BUY for help. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
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KatieR-BBY
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Registered: ‎10-19-2020

Re: BANNED FROM MAKING ONLINE PURCHASE

‎12-02-2022 12:01 PM

Hi, shellycook0105,

 

Thank you for joining the Forums and for connecting with us here.

 

I see that you also sent us a private message, so I will be able to better assist there. 

 

Regards,

 

Katie R|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
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