05-11-2019 04:38 AM
05-11-2019 01:02 PM
Welcome to the Best Buy forums, BBTBL,
After placing many successful orders with us, and then suddenly they're all being cancelled, it would be understandable to reach out to us for assistance. Thank you for taking the time to ask for help, and I'm looking forward to working with you to see if I could provide you with the update that you've been looking for.
Please know I cannot promise I'll have the response you're looking for, but I'm sure looking forward to working with you to find out! Let's get started with the basics, send me a private message by clicking the blue button in my signature line below that contains your full name, phone number, email address, and order numbers that were cancelled.
Hope to hear back from you soon!
05-11-2019 03:20 PM
Hello again, BBTBL,
Bear with me just a little while and know that I'll reply back to your private message as soon as possible. Thank you for your patience.
05-27-2019 12:58 PM
Thank you for reaching back out to us regarding your cancelled orders.
We also received your private message regarding this continuing issue, and I have sent you a response to your inbox. Please look there to discuss this further.