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Posts: 1
Registered: ‎10-18-2019

Authorization hold!

I ordered a Nintendo switch with a 2 year geek squad insurance plan a few weeks ago. I just got charged twice for my geek squad purchase and I have a really bad feeling I'm going to get charged twice for my switch purchase!! Someone help now!
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Registered: ‎02-08-2019

Re: Authorization hold!

Hi there, Romaric,

Welcome to the Best Buy Forums and thank you for taking that time to write in to us.
 

When you place an online order, we authorize your credit card to make sure sufficient credit is available. A hold is placed on funds equal to your order total until the order is fulfilled. We will not officially charge you until your order has been fulfilled. This authorization hold is generally released within 3-5 business days, depending on your bank. Also, if it’s an international credit card, it can take longer. Be sure to speak with your bank institution for information on how long it takes for that to process.

With that being said, if you had any other questions, please feel free to send us a private message so we can review your order further. You can send a secure message by selecting the "Private Message" option below in my signature.

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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