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New Member
Posts: 2
Registered: ‎05-16-2019

Apple Watch series 4 three week order delay

I ordered the series 4 Apple Watch in stainless steel for the mother’s day Sale, hasn’t been shipped and customer service keeps telling me they don’t know when it will be in stock. I’m angry at the lack of  knowledge from multiple sources here who can’t give me an estimated delivery time considering I ordered this watch on May 11th, and it is now June. This is not a new product. Best Buy has dropped the ball here considering they also placed the exact same watch on sale again for Memorial Day, knowing they don’t have any. 

Posts: 1,326
Topics: 15
Kudos: 129
Solutions: 81
Registered: ‎10-03-2017

Re: Apple Watch series 4 three week order delay

Hello, zikit2012,

 

Being an Apple Watch owner myself, I'm sure you are anxious to get this in soon. The Stainless Steel model is great and whether it's a gift or for yourself it is a fun device to have. That said, I'd be more than happy to see what information we may have on this purchase. To do so, I ask that you private message us your full name, email address, phone number, and order details. Once I have that in hand and verified I'll be able to assist further. 

 

A PM can be sent our way by clicking on the blue banner in my signature below.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎05-16-2019

Re: Apple Watch series 4 three week order delay

Additionally, the hold Best Buy places on your card falls off every 6 days so I have had to login and update my payment information three times but I still have no watch. Which is an excellent use of my time for a watch I ordered 3 weeks ago.