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Posts: 1
Registered: ‎10-27-2017

Apple Watch Series 3 Pickup Delay

I bought it on Oct, 6 and it told me that it will be available to pick up on Oct, 20.

 

So, when the day was coming, it showed me that This item has been delayed. So, I called the Best Buy number and the employ promised me that it would be available to pick up on Oct, 27. But now! It showed me again that the Pickup Delay..... Are you kidding me....

 

And it only shows me that " This item has been delayed, but we’re continuing to work on it. If we can’t complete your order by Sun, Nov 26, we’ll let you know and cancel the item."

 

And I have called the number and wait for one hour more. No one can answer me how to figure out it!!!

 

How bad service do you have??????

 

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Posts: 3,203
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Registered: ‎08-21-2017

Re: Apple Watch Series 3 Pickup Delay

Hello Kasimtung-

 

Thank you for taking the time to register to our Forums and letting us know about your order for the Apple Watch Series 3. I am sorry to hear you have had so many issues getting this watch delivered. I can absolutely understand how frustrating it is when your pre-order gets delayed and there isn't an estimate on when it'll arrive. I am happy to help look into this for you.

 

Using the email address associated with your Forum account, I was able to find your order. I see that the decision was made to cancel this order. I apologize that we were not able to fulfill this Apple Watch pre-order for you. We have received a high volume of Apple Watch orders and have a very limited supply. We are working to fulfill these orders as quickly as possible.

 

Please let me know if you have any further questions or concerns, I am happy to help. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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