05-01-2020 12:12 PM
05-12-2020 02:49 PM
Welcome to our community forums. I can absolutely understand your surpise to see an order placed using your My Best Buy account without your permission. I would be glad to give you some information about how to get help moving forward.
If you have not already done so, I would recommend changing the password associated with your My Best Buy account and email adress.
I see that you sent a private message with some more details regarding this order. Please allow me a few moments to review this. I'll be sending you a private message shortly, you can check your inbox by clicking the orange envelope in the top right corner of your screen.