09-14-2021 04:50 PM
Good afternoon, shanafan,
Welcome back to our community forums and thank you for writing to us regarding this purchase. As a My Best Buy member, I know that I use the order history feature all the time and can understand your frustration to see that this continues to appear. I'd like to review your My Best Buy account and see what options may be available at this time.
I'd like to begin by taking a look at this order itself and will need to gather a bit more information to get started. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your response.