10-01-2022 08:36 PM
Ok so a couple of days ago i got a 15$ reward certificate I was able to use it on a gift card it worked now I have received a 50$ one and all my orders with it get canceled—any fix I really want my giftcards LOL.
10-02-2022 12:26 PM
Good afternoon, teejayx6,
Welcome to our forums! Order cancellations can certainly be frustrating, especially if it’s something that has been happening multiple times. I can certainly understand wanting to get any information regarding what might be causing these cancellations, and I’ll be happy to assist in any way I can.
For me to begin my research, I'm hoping you could provide me with a few pieces of additional information. Most of the information I'll need is private, so be sure to use the blue "Private Message" button in my signature to send me:
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Looking forward to hearing from you,
10-02-2022 03:17 PM
Thank you for letting me know, teejayx6. I’ve replied to your message, which you’ll be able to read by clicking on the orange envelope in the upper right-hand corner of your screen.
10-02-2022 03:32 PM
Thank you again for following up. In the interest of keeping all our communication in one place, I’ll continue working with you via private message.