10-10-2022 02:10 PM
I've placed multiple orders, all which have immediately been cancelled and I get the message "Unfortunately, we encountered an issue while processing your order so we had to cancel it". Please help, I am worried my account has been mistakenly flagged
10-10-2022 02:11 PM
also I've tried multiple cards all which have correct info.
10-10-2022 03:58 PM
Hey there, Kaevonz,
Thanks for joining our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.
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10-10-2022 05:29 PM
Hi there I did!