11-22-2022 12:22 AM
From early this year, all orders I placed on bestbuy.com were canceled instantly (less than 10 mins) with the same email message:
xx, we had to cancel your order.
Unfortunately, we had to cancel your order because it has exceeded our orderable quantity limits. Please see our Conditions of Use, which explains order limitations and limited quantities.
If you'd like to place an order for your business, our Account Managers at Best Buy for Business™ will be more than happy to assist you.
For details regarding refunds and credits, see the What You Need to Know section below.
Please accept our apology for this inconvenience. We value you as a customer and hope to see you again soon.
Your Customer Care Team
I have checked the payment info, billing&shipping address multiple times and can guarantee they were correct, what's going on here? Please help!
11-22-2022 09:51 AM
Welcome to the Best Buy Forums.
Thanks for reaching out. Online shopping should be seamless and can understand your disappointment when cancellations are done. We’d like to take a closer look at your account and see what we can uncover.
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11-22-2022 10:32 AM