11-12-2019 09:19 AM
The other day I placed a pre-order online for Pokemon Shield. I added a couple digital gift cards I had to the pre-order, totaling $15. Today I found another $5 gift card I forgot I had, and wanted to add that to the pre-order too. But when I go to the order details, there's no way to add another gift card to it. And it's too late to place another pre-order because it won't ship for free on release day anymore. Is there anyway for me to apply this gift card I have to this pre-order that I have already placed?
11-14-2019 10:51 AM
Hi there, FloydevJ,
Thanks for connecting here on the Best Buy Forums. Welcome to this community!
I game quite a bit, so pre-order titles pretty often as well, and I can imagine the excitement associated with the coming release! After the pre-order is placed, there would not be an option to add a gift card to the order. The only way you would be able to do so would be to cancel your current order and place a new one, if the option was available.
04-27-2020 09:54 PM
Is there a reason why this isn't allowed? The item hasn't shipped, so we should be allowed to make changes to payment methods.
I'm in the same position where I placed a pre-order, and paid for part of it with a reward certificate. Now I have a gift card, but am unable to pay for the remaining amount with said gift card.
So I have two options, none of which are good:
1) Cancel my pre-order and place a new order using the gift card, and thereby forego the reward certificate.
2) Make no changes, and hold on to my gift card.