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New Member
Posts: 1
Registered: ‎05-08-2022

Account Flagged from Purchases

My Best Buy Account has been flagged from purchases, I called last week because I never recieved my order that I orderd online through bestbuy.com. I was told to submit a police report, which I did. The police told me to file a dispute with my CC company, which I did as well. Fast forward two days later, now my account has been flagged from further purchases and returns. I have been a customer for years, Elite Plus, TotalTech Member and also have been a Best Buy Employee since 2015. Please assist with this issue. 

Social Media Specialist
Posts: 84
Registered: ‎10-19-2020

Re: Account Flagged from Purchases

Hey there, Champion96,

 

Thanks for joining our community forums! I would love to take a further look into this for you. Would you be able to please send me a private message that includes, your full name, telephone number, email address, and order number? I look forward to speaking with you soon. 

 

All the best,

Jacob W|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎10-08-2022

Re: Account Flagged from Purchases

Hi, Was this issue ever resolved for you? I have the same issue now.
Social Media Specialist
Posts: 137
Registered: ‎12-29-2021

Re: Account Flagged from Purchases

Hi, mehar3210, 

 

Thank you for reaching out to us on the Best Buy forums page. Sorry to hear that you are having the same issue with your account. I would like to see what options we have for you today to get this issue resolved. To get started today can you please send me a private message with your name, phone number, and email? 

 

I look forward to hearing from you. 

Bryant|Social Media Specialist | Best Buy® Corporate
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