05-08-2022 11:12 AM
My Best Buy Account has been flagged from purchases, I called last week because I never recieved my order that I orderd online through bestbuy.com. I was told to submit a police report, which I did. The police told me to file a dispute with my CC company, which I did as well. Fast forward two days later, now my account has been flagged from further purchases and returns. I have been a customer for years, Elite Plus, TotalTech Member and also have been a Best Buy Employee since 2015. Please assist with this issue.
05-08-2022 11:17 AM
Hey there, Champion96,
Thanks for joining our community forums! I would love to take a further look into this for you. Would you be able to please send me a private message that includes, your full name, telephone number, email address, and order number? I look forward to speaking with you soon.
All the best,
10-08-2022 12:24 PM
Thank you for reaching out to us on the Best Buy forums page. Sorry to hear that you are having the same issue with your account. I would like to see what options we have for you today to get this issue resolved. To get started today can you please send me a private message with your name, phone number, and email?
I look forward to hearing from you.