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New Member
Posts: 1
Registered: ‎11-21-2021

Account Flagged, Order Canceled.

Hi,

 

 

After reporting the package lost in transit to me(not bestbuy's fault), my account was flagged and all future order canceled by the fraud system. Please help in fixing this issue. Thank you!

 

 

 

Rick

Posts: 6,529
Topics: 226
Kudos: 523
Solutions: 332
Registered: ‎08-21-2017

Re: Account Flagged, Order Canceled.

Welcome, Rick,

 

Thank you for visiting us here on our community forums. I do almost all of my shopping online and can imagine how big of an impact it would be if my orders were cancelled. I appreciate you bringing this to our attention and would be glad to see what options we may have to assist you.

 

I see that you sent a private message to another moderator with some more details. Please allow me a few moments to review this. I'll be sending you a private message in return shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account.

AndrewB|Social Media Specialist | Best Buy® Corporate
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