BestBuy.com

[asoe]

I am trying to visit www.bestbuy.ca and I am getting "Access Denied" error. 

Using Chrome or Edge we're getting an Access Denied message on all devices when we try to sign on to BestBuy.ca.

This is my public ip addres "{removed per forum guidelines}". 

[asoe]

I also tried clear the browser cache but no luck

[John-BBY Social Media Specialist]

Welcome to our community, asoe.

There is nothing more aggravating online than having access issues to a preferred website. I regret to hear you're having this experience.

Firstly, it is recommended that a VPN (virtual private network) or ad-blocking software be disabled when accessing Best Buy websites. 

Additionally, and with apologies, this Community is intended for our U.S. customers. I would recommend that you contact Best Buy Canada for further assistance if you continue to have connection issues.

I hope this helps. Thank you for writing to us.

[Basil]

So, if you are using a VPN you will get access denied msg. You can access Best Buy in U.S. or Mexico, but not Canada. Welcome to Best Buy Canada!!

[hockeycanuckjc Community Veteran]

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@Basil wrote:

So, if you are using a VPN you will get access denied msg. You can access Best Buy in U.S. or Mexico, but not Canada. Welcome to Best Buy Canada!!

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Some open source browsers like SeaMonkey and Pale Moon combined with specific add ons will also trigger this message as well from my experience. This is mostly the ad blocker.