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New Member
Posts: 2
Registered: ‎06-03-2021

Access Denied message

[ Edited ]

I am trying to visit www.bestbuy.ca and I am getting "Access Denied" error. 

Using Chrome or Edge we're getting an Access Denied message on all devices when we try to sign on to BestBuy.ca.

 

This is my public ip addres "{removed per forum guidelines}". 

 

New Member
Posts: 2
Registered: ‎06-03-2021

Re: Access Denied message

I also tried clear the browser cache but no luck

Posts: 18,260
Topics: 2,992
Kudos: 609
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Registered: ‎09-29-2008

Re: Access Denied message

Welcome to our community, asoe.

 

There is nothing more aggravating online than having access issues to a preferred website. I regret to hear you're having this experience.

 

Firstly, it is recommended that a VPN (virtual private network) or ad-blocking software be disabled when accessing Best Buy websites. 

 

Additionally, and with apologies, this Community is intended for our U.S. customers. I would recommend that you contact Best Buy Canada for further assistance if you continue to have connection issues.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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