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Posts: 1
Registered: ‎04-29-2020

2 day delivery wasn’t delivered

Orders a laptop for 2 day delivery. Estimated delivery was today through UPS and I never received my package today. Do I get my money back for shipping?
Posts: 22,213
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Registered: ‎10-10-2012

Re: 2 day delivery wasn’t delivered

Greetings, Leap4507,


When you pay for faster shipping, that’s what you expect to receive, right?  It’s certainly what we expect our carriers to provide when we hand over your package to them.


If you are still needing assistance with this, please send me a private message with your full name, email address, phone number, and order number.  You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.



Bill|Senior Social Media Specialist | Best Buy® Corporate
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