BestBuy.com

[VuChiNguyen]

I purchased a Sonos SUB in the store which they said they did not have in stock at that store's location.  They did however have the Product at their warehouse ten minutes away.  I needed that SUB that day which is why, I went in store to purchase the product when I really could've just ordered it elsewhere online.  Guess what, warehouse was closed.  

I CANCELED my order that day, OCTOBER 13TH!! The day I made the order.  Two months later, STILL NO REFUND?  How am I supposed to get my money back? In STORE CREDIT?

[Allison-BBY Social Media Specialist]

Hi, VuChiNguyen, and welcome to our online community!

Thank you for posting on our forum for support with your missing refund. I notice you also messaged one of our specialists regarding your situation, and I will be responding in her absence shortly. Please look to your inbox for my follow up!

Happy to help,