12-13-2020 12:05 PM
I purchased a Sonos SUB in the store which they said they did not have in stock at that store's location. They did however have the Product at their warehouse ten minutes away. I needed that SUB that day which is why, I went in store to purchase the product when I really could've just ordered it elsewhere online. Guess what, warehouse was closed.
I CANCELED my order that day, OCTOBER 13TH!! The day I made the order. Two months later, STILL NO REFUND? How am I supposed to get my money back? In STORE CREDIT?
12-14-2020 04:24 PM
Hi, VuChiNguyen, and welcome to our online community!
Thank you for posting on our forum for support with your missing refund. I notice you also messaged one of our specialists regarding your situation, and I will be responding in her absence shortly. Please look to your inbox for my follow up!
Happy to help,