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New Member
Posts: 3
Registered: ‎12-26-2021

16 Digit Gift Card, 4 Digit Pin, 18 Spaces on Redeem Gift Card Box

I have some Best Buy e-gift cards, and each one has a 16 digit card number and a 4 digit pin. The problem is during checkout it tells me to enter the card number and the pin, but the text box to enter both can only support up to 18 digits. I've scoured other posts here and online to find a solution and have found no solutions. Please help.

New Member
Posts: 3
Registered: ‎12-26-2021

Re: 16 Digit Gift Card, 4 Digit Pin, 18 Spaces on Redeem Gift Card Box

I can check my giftcard balance on the site and it shows me the full balance, I just don't know how to apply it to my order.

New Member
Posts: 3
Registered: ‎12-26-2021

Re: 16 Digit Gift Card, 4 Digit Pin, 18 Spaces on Redeem Gift Card Box

Anyone having this problem, I realized that I was attempting to buy a steam gift card, and you cannot buy gift cards with gift cards. Removing the item from my cart fixed the issue.