BestBuy.com

[wonderforest41]

Every support agent on chat and phone have no idea what they're saying and do not care. My case has been escalted to higher twice already, i've been told it's already being proccessed, i've been told to wait 15 business days,  then i've also been told refund actually still pending on authorization, into a expect a call back, then a promise of 48 hours resolution which were all lies. These clowns are trained to force you to give up so they can keep your money. I am on edge with opening bank fraud case. You receieved my return since June 13, 2022 and still beating around the bush. Why.

[Kristy-BBY Social Media Specialist]

Welcome to the Community Forums wonderforest41! We are happy to have you join us!

As someone who keeps a close eye on their finances, I can certainly understand the importance of receiving your refund. I would be happy to take a closer look. 

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.
 

Regards, 

[wonderforest41]

Private message sent.

[wonderforest41]

Again, the lazy response I got from the private message was to wait one billing cycle and to conduct More ''research, also waiting another 48 hours for response from refund depARmeNt.

I'll update you readers how far this goes. If anything, this is more evidence proof how best buy handles things when I eventually open a fraud case soon.