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Posts: 1
Registered: ‎11-08-2019

13 days and no refund

I was price matched on Oct 27th of over $150 and the email was sent to me with the confirmation of the refund to my card, my debit card. It’s now almost the 9th of November and NOTHING has been returned to my card. If this was any other store, this would’ve been returned within 3 days. What’s the issue and where is my refund. It’s one thing if it was $10, but this is over $150!!! This is the last time I use Best Buy for anything because I continue to have bad luck
Posts: 2,712
Topics: 32
Kudos: 95
Solutions: 134
Registered: ‎10-19-2017

Re: 13 days and no refund

Hello, Abbijohnson15,


Welcome to our community forums!


I appreciate you taking the time to write us regarding your experience. Our Price Match Guarantee is one of my favorite options from Best Buy, as I love to save money in any way possible. I am happy to learn you took advantage of this as well. Let’s look into this price match credit for you.


In order to better assist you, I am going to need some more details from you. Please, private message me your full name, phone number, and e-mail address. To send a private message please click on the button at the bottom of my post across from my signature. I look forward to hearing from you.


Thank you for posting!

Deysha|Social Media Specialist | Best Buy® Corporate
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