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Posts: 1
Registered: ‎05-01-2020

1 day shipping that is delayed

[ Edited ]

Hello,

 

I purchased a laptop wednesday night and paid for 1 day delivery.  It should have been delivered today (Friday) but i just received an email that it was delayed until Monday.

 

As such, please refund me the 1 day shipping charge that I paid for but did not recieve.

 

Order # {removed per forum guidelines}

 

Thanks,

 

Andrew

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Posts: 12,425
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Registered: ‎01-03-2013

Re: 1 day shipping that is delayed

Hello, Andrew, 

 

Thank you for reaching out to us, and choosing to shop with us for your new laptop! I've been doing quite a bit of online shopping as of late, and keeping an eye on my orders to ensure they arrive on time. I know I would be frustrated to have paid for shipping but the order arrive late as well, so I'm glad you reached out. I would be happy to take a closer look at this with you, though I will need a few more details. Please keep an eye on your inbox in the top right corner of the page for my private message. 

 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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