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Registered: ‎03-25-2020

1/3 of the order not shipped with other identical item

Two of the three itmes in the same order were shipped and arrived as expected. One item is still stuck in the following status Shipping Progress initiated. Can I get some an update on what may have happend with my order.

 

Thanks

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Registered: ‎01-03-2013

Re: 1/3 of the order not shipped with other identical item

Hi there, amartin, and welcome! 

 

Thank you for connecting with us regarding your order! I understand you had a few items on your order, but one of them hasn't shipped as you anticipated. I know when I shop online I keep a close eye on my orders to ensure they process and arrive without issue. Seeing an item not progress as I expect would have me seeking answers as well. I would be happy to take a closer look at things, so please keep an eye on your inbox in the top right corner of the page for my private message. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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