03-25-2020 02:50 PM
Two of the three itmes in the same order were shipped and arrived as expected. One item is still stuck in the following status Shipping Progress initiated. Can I get some an update on what may have happend with my order.
04-07-2020 03:56 PM
Hi there, amartin, and welcome!
Thank you for connecting with us regarding your order! I understand you had a few items on your order, but one of them hasn't shipped as you anticipated. I know when I shop online I keep a close eye on my orders to ensure they process and arrive without issue. Seeing an item not progress as I expect would have me seeking answers as well. I would be happy to take a closer look at things, so please keep an eye on your inbox in the top right corner of the page for my private message.