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International Orders

by on ‎03-29-2016 10:35 AM - edited on ‎02-25-2019 12:30 PM by Social Media Specialist Social Media Specialist (74,720 Views)

International Orders



We can ship orders to:​


  • The 50 US states
  • US Virgin Islands
  • Guam
  • APO/FPO military addresses

We do not ship to anywhere else outside the U.S, except as noted above.


Options for placing a order with a non-U.S. billing address:


  1. Have your order shipped to a mailing address within the 50 United States, U.S. Virgin Islands, Guam or an APO/FPO address.



  1. Pick up your order at any U.S. store or choose to have someone else pick up your order.


Placing a order:


Use this exact billing address in place of your non-U.S. billing address during checkout:


10780 Kempwood Dr.
Houston, TX 77043



Placing an order by phone


Call 1-800-237-8289 to place your order over the phone. (Note: Do not use this phone number for your billing number – you will need to provide your own.)



Shipping to a U.S. Mailing Address


  • During checkout, enter the phone number of the person you're shipping to.
  • International orders are intended for use in the U.S., and it is assumed that products will be used in the U.S.
  • Best Buy does not ship to known freight forwarders.
  • Tax manifestos and sales tax refunds are not available for these orders.


Using Store Pickup


  • Your order will be held at the store for 5 days. After 5 days we'll cancel the order and refund your payment.
  • The person picking up the order needs to either be the person named on the purchasing credit card, or the person you've told us will pick up the order.
  • Store pickup is not available in Puerto Rico, Canada, Mexico or China.
  • Tax manifestos and sales tax refunds are not available for these orders.
  • All other store pickup terms and conditions apply.


Apple® iTunes Gift Cards

You may not use an international credit card to purchase an iTunes gift card. Orders placed with an international credit card, which contain an iTunes gift card, will be canceled.




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