BestBuy.com Order Shipping
We are temporarily unable to ship items to U.S. Virgin Islands, Guam, Army Post Office (APO) or Fleet Post Office (FPO) addresses.
Shipping Costs and Timing
Shipping Costs
Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Shipping Timing
You can see estimated arrival dates on each product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Same Day Delivery is available in select areas and ZIP codes Sunday-Saturday, excluding holidays. Same Day Delivery orders must be placed before 3 p.m. local time; orders placed after 3 p.m. will be delivered the next day.
Entering your shipping destination ZIP code or allowing BestBuy.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us within 60 days of your shipping confirmation e-mail.
Title to Products
Purchases of product through BestBuy.com are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and Best Buy is not responsible for any loss, theft or damage after delivery.
How to Change Your Shipping or Pickup Options After an Order Has Been Placed
You can change your shipping options as long as your order has not begun our shipping process. This is usually within thirty minutes of placing the order. (During our busy holiday season, it might be shorter.)
In general, here are the timeframes to keep in mind.
Let us know within 30 minutes if you'd like to:
- Change your shipping method
- Change your order from shipping to store pickup
- Change the shipping address
- Change store pickup location
Let us know within 5 days if you'd like to:
- Switch from store pickup to shipping
Shipping to Multiple Addresses
Can I ship items in the same order to multiple addresses?
If you order two or more different items, you can choose separate shipping addresses and shipping methods (Standard, Two Day, One Day or Same Day) for each. During checkout, specify the shipping address and method for each item.
If you want to ship multiple quantities of the same item to separate shipping addresses, you'll need to place separate orders.
