Best Buy Store Purchase

[cdoublejj]

what happens when store permanently closes? where will my order go? my store is closing because they refuse to pay the astromically high lease. i see my order is delayed and my store closes in a few days. i figured ship to store would have been disabled if it wasn't possible? 

[hockeycanuckjc Community Veteran]

Usually when a store closes but has pending orders, they will have a way to get products to customers who already ordered them but in this sense they should stop taking new orders going forward.

I know this to be the case with Fry's as they had a bunch of What if questions on their website prior to closing. So I would assume Best Buy would follow this format. 

[Trey-BBY Social Media Specialist]

Good Afternoon, cdoublejj.

Thanks for reaching out, and thank you hockeycanuckjc for you response. I'm sorry to hear that your local store closed. The same situation happened to me a couple of year back. I'd love to take a look at your order and find out what is causing the delay. Please send me a private message with your full name, phone number, and email so that I can assist. In case I don't respond, I am currently heading out of the office for the weekend, but shall return Tuesday morning to assist. Looking forward to speaking with you then.

Kind regards,

[cdoublejj]

it was just delayed and was aviable for pick up today. i guess it was a coincidence.

[hockeycanuckjc Community Veteran]

Happy to hear you were able to pick it up  

If you need anything else on here , don't be a stranger this community is here to help you for all your product questions you may have.

[Trey-BBY Social Media Specialist]

Good Evening, cdoublejj.

I'm glad to hear you received your item. If you have any future questions or concerns, please don't hesitate to reach out to the Social Team. We are here to assist. Have an awesome day.

Kind regards,