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Posts: 1
Registered: ‎12-03-2019

store receipt

[ Edited ]

Hi, i need a copy o my store receipt for the purchase of an ipad mini 2 in 2 or 3 of october of 2013 in the name of Maria {removed per forum guidelines}. My ipad had a problem an i need the receipt.

Posts: 512
Topics: 38
Kudos: 72
Solutions: 23
Registered: ‎07-23-2018

Re: store receipt

Hi there, sofiasantiago.


I hope you’re enjoying your day so far. We appreciate your patience as we got to your correspondence. I don’t tend to keep my receipts, especially for things that were purchased so long ago. If you’re experiencing issues with your iPad mini, it stands to reason you may need to access the original receipt. That said, our system houses that type of information for a limited time, and it’s not likely we’d have access to something that was purchased more than two years ago. You can learn more about getting receipt copies here.


I’m sure this receipt is important. If you’d like to send a private message with your full name, email address, and telephone number, we can see if there’s any chance we’d be able to help. To get started, just select the darker blue button to the far right of my name below.



Sarah|Social Media Specialist | Best Buy® Corporate
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