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Registered: ‎07-14-2020

store receipt, not online purchase, needing to obtain serial numbers

I understand that online purchases will not have serial numbers available. Does that imply that store purchase receipts should be able to be linked to a serial number? Specifically, I need to find serial numbers for a few iPhones that I've purchased over the years. I have the store receipts. Is that possible?

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Registered: ‎11-23-2018

Re: store receipt, not online purchase, needing to obtain serial numbers

Hello, socrmom92, and welcome to our online community!

 

Thank you for posting on our forum page regarding your iPhone purchases. In some cases, in-store receipts will have serial numbers printed under the item SKU purchased.

 

While I can't speak to what is visible on the store receipts you have, the serial numbers will only be visible if they were captured at the time of sale.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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