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Posts: 1
Registered: ‎02-24-2018

pricematch

hello

i buy nightowl wirless 4 camara at bestbuy store in tukwila wa state on 2018 . something happend with camara i call nightowl custmer service they spend more then 2 hr . nothing happend they told me call or go to bestbuy i have warrenty for 2 years . i am so happy with custmer sevice they change to new camara . she give me 66 doller giftcard niteowl change price . before i pay in 2018 $499.99 2 WEEK was only $399.99 . not even week after price was $349.99 . when i call custmer service bestbuy custmer services they said they give me $55 back to giftcard . i dont get nothing until then i call back bestbuy custmer service they said they put money back to my debitcard . i told them that my bank account was close last year on month of dec . guy was on phone he said he cant do anything now . only word said sorry . 

 

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Registered: ‎11-30-2015

Re: pricematch

Welcome, kuldeep77,

Thanks for joining our online community and sharing your experience.

 

I know that I would want to ensure that I was able to receive any refunds that may have been issued to me. $55 can go a long way. Generally speaking, if a refund is issued to a credit or debit card that is no longer active, the bank will issue a mail check to the address on file for the account. Have you had a chance to connect with your bank about this? 

Best,
 

Fey|Social Media Specialist | Best Buy® Corporate
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