12-03-2017 07:47 AM - last edited on 12-03-2017 11:52 AM by John-BBY
12-03-2017 08:34 AM
12-03-2017 09:41 AM
12-16-2017 01:42 PM
Hi there Eder-
Welcome to our Forums and thank you for reaching out to us regarding your purchase. I apologize for the delay in responding to your message, we are working as quickly as we can to respond to all the messages we have received this holiday season. I am disappointed to hear that that your Microsoft Office 365 card was not properly activated before you left our Best Buy Aventura store location. I can absolutely understand how difficult it would be to be return to a Best Buy store location if you aren't in the country! I'm happy to look in to this to see what options are available to get this resolved.
Can you please send me a private message with some more information about your purchase? I will need your:
Customer service PIN (located at bottom of receipt)
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further research this for you.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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