10-09-2016 10:00 AM
10-14-2016 01:23 AM
Hey S2illy434, Where are u from? same thing happened to me! The thing is... i don't even know what carrier my "unlocked iphone 7" is supposed to be!
Question... so if i go to best buy and find out that my iphone is "T-mobile" (or whatever)... i just need to go to T mobile and they'll help me unlock it?
10-15-2016 04:26 AM
This message has been moved to a new thread.
10-15-2016 04:51 PM
ATTENTION FOLKS!!! THERE IS AN EASY AND REAL SOLUTION TO THIS PROBLEM!!!! I had the exact same problem and after many many emails, phone calls (Best Buy, Apple, Unlocking Service Companies, etc etc etc), web searches and conversations I finally found the simple and easy solution: the UNV phone has a US RESELLER FLEX PLAN linked to it on Apple's system. That means it's waiting for a US SIM CARD to be inserted for it to be linked to a specific carrier. Before that happens, it's really going to be impossible to unlock the phone! Well... I inserted a VERIZON Sim Card (since Verizon has a policy of NOT locking the iphones), did all the configuration process with the Verizon sim card in it and after that guess what??? PROBLEM COMPLETELY SOLVED!!! It now works perfectly with my Brazilian Sim Card. BEST BUY, please inform your customers (like myself) better and help them solve this huge problem and inconvenience created by YOU!!! Good luck to you all!
10-15-2016 05:38 PM
10-17-2016 08:17 PM
Yep, that's it!!! This US RESELLER FLEX PLAN means that initially the phone is not linked to any specific carrier, but it will only accept a US Sim Card. Once it's inserted, the phone will automatically be linked to THAT SPECIFIC carrier, and I guess the locking/unlocking policies of that carrier will be applied. What I can assure you is that once I inserted the VERIZON Sim Card the problem was completely solved!!! Right away!!! We did reset the phone to factory configurations after being able to configure it, but I have no idea if that was necessary or changed anything (probably not). Hope his helps!!!
10-20-2016 06:32 AM
Você está no Brasil agora? Estou sofrendo com o meu Iphone 7 e um sim card da T mobile,sem nenhum resultado.
Como poderia adquirir um chip da verizon já no Brasil? Tem ideia?
10-21-2016 02:36 PM
Thank you. Thank you. Thank you!
After two calls to Apple, one call to Best Buy, a trip to authorized Apple Reseller, several technicians, many hours with Movistar, trying another SIM card, with nothing working, I used your solution. Worked like a dream!
Cannot believe that in all the "experts" I talked to, no one knew this.
I am in Costa Rica and bought my phone at Lady Lake, Florida. No way I can return it. I am in CR full time.