04-01-2019 03:14 PM
04-01-2019 03:34 PM
Hi there, Tmanderfield, and welcome to our online community!
Thanks for reaching out for support through our Forums. I hope you've been enjoying your new iPad purchase, and I'm happy we could get you the color you wanted. It's important to have a device that suits you!
Regarding the $25 promotion used towards your initial purchase, I'd be wondering about how this worked with an even exchange as well. I'd like to look into your purchase and account further to provide assistance with this. Please send me a Private Message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name, below.
Happy to help,