Best Buy Store Purchase

[Andredes]

I’m just tryna to check a case id for a refund. They told me I was supposed to get an email confirmation but I haven’t gotten anything so I was hoping to get some help here

[AndrewB-BBY Social Media Specialist]

Welcome, Andredes,

Thank you for stopping by our community forums. Our team is located here at our Corporate Campus and check on the status of your case. You are also welcome to give us a call at (888) BEST-BUY or (888) 237-8289 and our phone agents can review this for you.

If you'd like me to take a look, I will need a bit more information in order to do so. Can you please send me a private message that includes your:

Full name

Email address

Phone number

Case number

You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.