09-27-2021 08:25 AM
09-28-2021 04:50 PM
Welcome, Andredes,
Thank you for stopping by our community forums. Our team is located here at our Corporate Campus and check on the status of your case. You are also welcome to give us a call at (888) BEST-BUY or (888) 237-8289 and our phone agents can review this for you.
If you'd like me to take a look, I will need a bit more information in order to do so. Can you please send me a private message that includes your:
Full name
Email address
Phone number
Case number
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.
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