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Posts: 2
Registered: ‎02-26-2022

getting an E gift card refund

Hello, so i had one agent from bestbuy placing my order as an in store order and the order has not been received. the agent offer me to get an New physical gift card delivery to my address but i already moved out from my old address so it's wont be possible. i would like your help to get an E gift card to my email instead please. i been waiting over 10 days since the agent told me that he will send me an E gift card to my email but still nothing even in the spam box.

Posts: 439
Topics: 9
Kudos: 47
Solutions: 22
Registered: ‎11-23-2018

Re: getting an E gift card refund

Hello there, BESTTHE12,


Thanks for creating a profile here on the Best Buy Forums. Welcome to this great community!


I can certainly understand you looking for some assistance here, as I wouldn’t want my gift card to be heading to the wrong place either. I’d be happy to take a look into what options might be available here, so please send me a private message with your full name, email, phone number, and order number/Customer Service Pin from your receipt.



Quinton|Social Media Specialist | Best Buy® Corporate
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