03-03-2021 01:28 PM
03-03-2021 07:48 PM
03-03-2021 07:50 PM
03-04-2021 01:16 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your purchase and exchange experience. I would also be reaching out to someone if I had surprise charges on my account. Let's take a look into this for you.
First, I am going to need more details in order to better assist you. Please, send me a private message by clicking on the blue button next to my signature, with your original order number, first name, phone number, and e-mail address. I look forward to hearing back from you. If I don't hear back from you before I leave for the day, one of my colleagues will be able to look into this for you as soon as possible.