06-22-2019 08:53 PM - last edited on 06-25-2019 11:07 AM by Vince-BBY
06-23-2019 02:07 PM
06-25-2019 11:17 AM
Hi there, roosh9!
Welcome to the Best Buy Support Forums!
We hope that all of our customers have great experiences when shopping with us, so it disappoints me greatly to hear about this experience that you had in one of our stores. geishafish offers some good information as to what may have caused you to get such a low amount back onto a gift card for your son's gift. Nevertheless, I would like to take a further look into this for you and ensure that your feedback is thoroughly documented here at the Best Buy Corporate Campus. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.