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Posts: 3
Registered: ‎05-03-2019
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denied return due to many returns on third party list

recently on 4/29/19 ordered a tv price online showed one price then when got to store noticed it had another price lower then what i paid 

 

then tried to get them to return it and tried to pay the price marked couldnt do this due to my returns being on a list 

 

this was a open box and stated excellent condition assuming was in box but wasnt didnt have any other way to take it home at the higher price at time been going back and forth trying to get management to do something after today of visiting store getting frustrated do to not getting any kind of results started a dispute yesterday on this  no longer wanting this tv and wanting my credit return any help be thanked 

 

 

 

New Member
Posts: 3
Registered: ‎05-03-2019

Re: denied return due to many returns on third party list

to add to above 

 

If I was told I had a warning upon purchase, I could have planned according , but I was told the opposite  wantng a left from this third party and full refund credit to my card just reported it to BBB also once this is fixed will no longer shop at best buy again 

Posts: 6,691
Topics: 125
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Registered: ‎11-30-2015

Re: denied return due to many returns on third party list

Good Afternoon, snake11,

 

Discovering that you may not be able to make returns while requesting a simple Price Match would be upsetting. I’m sorry to hear that this has been your experience. Thank you for taking the time out of your day to share with us.

 

Can you please check your private messages? I’ve sent you one to gather some additional information and to chat about this a bit further. You can check your private messages by ensuring you’re logged into our forum community and selecting the orange envelope in the top right-hand corner.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎05-03-2019

Re: denied return due to many returns on third party list

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