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Best Buy Employee
Posts: 2,330
Registered: ‎01-09-2015

Re: customer service

This forum will be where you would do that, the moderators here work for corporate. There isn’t a single email inbox to send things to.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 8
Registered: ‎09-01-2019

Re: customer service

thank you, if you see my message trail.. I have made all efforts to get resolution to my concern with lq TV without success. I have even called customer complaint and and have not received a response. I will reach out to president of services trish Walker via e mail.
Posts: 705
Topics: 31
Kudos: 154
Solutions: 49
Registered: ‎02-08-2019

Re: customer service

Hi, chchavez, 


I am sorry to hear about the issues you've been having in renewing your service! Can you send me a private message with your full name, email, and phone number so that I can make sure your concerns have been properly documented? I'd also love to see if there's anything I could do to help. 


You can send us a private message by clicking the blue button in my signature below. 


Looking forward to hearing from you,


Meg|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 8
Registered: ‎09-01-2019

Re: customer service

[ Edited ]

Chris {removed per forum guidelines}. thank you for response.

Geek Squad Agent
Posts: 3,596
Registered: ‎03-20-2012

Re: customer service

@chchavez, be sure to keep your private information your own by not posting any personal information on the public forum.  Click the blue button in the signature line labeled "Private Message" so that Meg can take a closer look into this. 

Don't want you to have to wait any longer so be sure to repost your information to her inbox by sending the private message she was asking for. 

Best of luck!