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Posts: 1
Registered: ‎03-30-2021



I had a very unpleasant experience at Best Buy Gainesville 32608, with the manager of the phone sales section. This person ignored me two times and when I mentioned I was actually interested in purchasing two phones and wated clarification he treated me condescendingly and left me again. I checked the phones myself and finaly ask him to please assist me with info on two of these phones and he pointed with the finger to another person, a young lady, and left to take care of another customer. The lady was very pleasant and corteous. Myself as well I want to believe.

I also left.


Posts: 3,311
Topics: 38
Kudos: 114
Solutions: 174
Registered: ‎10-19-2017

Re: complain

Hello, jmarceli,


Welcome to the forums!


I appreciate you taking the time to write us regarding your experience at one of our stores. We try to pride ourselves in ensuring we provide great customer service, each and every time, and we expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. I’d like to review this for you.

In order to better assist you, I am going to need some more details from you. Please send me a private message with your full name, phone number, and e-mail address, along with any other details you’d like to add. To send it, click on the blue "Private Message" button next to my signature. I look forward to your response.


Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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