02-26-2023 06:08 PM
02-26-2023 10:48 PM
While the extended warranty is designed to enhance your purchase of your new XBOX, They often suggest that you utilize the warranty on your original XBOX first as they can fix issues right away. If Microsoft is unable to fix the issue you would be allowed to use the warranty you purchased and it would be repaired that way.
02-27-2023 08:45 AM
Welcome to the Best Buy Forums.
Thanks for reaching out about your Xbox. Any issues with your unit are never ideal, and I can understand your concern here. As hockeycanuckjc mentioned, the Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.
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|Andy|Social Media Specialist | Best Buy® Corporate|
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