01-28-2021 12:09 PM
01-30-2021 04:42 PM
Thank you for taking the time to reach out to us here on our community forums. As someone looking to purchase a PlayStation 5, I can only imagine your surprise to see the incorrect model once you received it. I appreciate you bringing to to our attention.
Have you been able to get any assistance since making this post? If not, please let me know. I'd be more than happy to help you explore what options are available moving forward.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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