09-11-2021 02:31 AM
09-11-2021 03:26 AM
If the old account does not have 2FA and you know what it is, then you can try and log into that account and look at your digital downloads. If all else fails, you will need a MOD to help you.
09-14-2021 10:09 AM
Thanks for registering and welcome to our Community Forums! We’re glad that you’re reaching out for assistance. While other community members are helpful and offering helpful information for you to consider we are also here willing to assist you.
Regarding your digital download in question, have you been able to resolve that through your account, or may we be of some help to you? If you still require our assistance, please send us a private message using the blue button to the right of my signature below.
We look forward to chatting with you soon.