Best Buy Store Purchase

[Christian924]

I made a purchase for a digital code and missed placed one of the words in my email and it sent to that email which isn’t an active email. Is there anyway I can get a refund or just get the code sent to my actual email?

[hockeycanuckjc Community Veteran]

If the old account does not have 2FA and you know what it is, then you can try and log into that account and look at your digital downloads. If all else fails, you will need a MOD to help you.

[Wesley-BBY Retired: Social Media Specialist]

Hello, Christian924

Thanks for registering and welcome to our Community Forums! We’re glad that you’re reaching out for assistance. While other community members are helpful and offering helpful information for you to consider we are also here willing to assist you.

Regarding your digital download in question, have you been able to resolve that through your account, or may we be of some help to you? If you still require our assistance, please send us a private message using the blue button to the right of my signature below.

We look forward to chatting with you soon.