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Posts: 1
Registered: ‎01-10-2019

Wrong delivery address

I recently ordered an item from a Best Buy store and they put the wrong zip code for my shipping address and I wanted to see if my package was delivered there or still in transit.
Posts: 4,066
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Registered: ‎11-29-2016

Re: Wrong delivery address

Good afternoon, Antoniod13,


Welcome to our forums, and thank you for connecting with us for assistance.  There’s a few ways to review the status of your order, and I’ll be happy to walk you through this process. 


For starters, you should receive an email once the item is shipped which will contain the tracking number of your order, so you might review its process as it ships.  Alternatively, you can follow this link to view the status of your order, by entering the order number, your last name, and your phone number.


If you believe this order is being shipped to the incorrect address, feel free to send me a private message with your full name, phone number, email address, and order number, and I’ll be happy to explore what options are available to you going forward.  To send me a private message, be sure to use the blue “Private Message” button in my signature.


Hope this helps,

SeanM|Social Media Specialist | Best Buy® Corporate
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