04-13-2019 02:10 PM
04-13-2019 02:23 PM
Welcome to our community forums and thank you for taking the time to let us know about your experience with this TV repair. I know that having a brand new TV stop working so quickly after you purchased it would be frustrating and I'm sorry to hear that you're having problems with this exchange. I can understand how difficult it can be to set time aside for an appointment and I know my schedule wouldn't be able to accommodate such a long delay. While we are typically unable to make changes once our delivery teams are on the road I would be glad to see what options we may have available to assist you. Can you please send me a private message with some more information? I'll need to confirm your:
To send me a private message please click the button at the bottom of my post across from my name. I look forward to your response so I can look in to this for you.