09-19-2020 07:40 PM
09-22-2020 04:01 PM
Thanks for sharing your experience with us. What you describe is certainly far from the service we want to provide. While I’m glad you did find a printer that fit your needs, I do want to ensure that this feedback gets to the right place so that it can be used internally as we seek to improve for the future.
To ensure I have all the details, can you please send me a private message with your full name, phone number, email address, and the customer service PIN toward the bottom of the store receipt (if available)? As you may already be aware, when logged into the forum from a PC, there should be a blue “Private Message” button next to my signature below this post.