10-21-2021 07:10 PM
10-24-2021 04:45 PM
Thank you for registering to engage with us in our Community Forums. While we understand that it was to inform us of an unpleasant experience at one of our stores, we do want to express our welcome.
I can only imagine how you must have felt and we empathize with you regarding what you endured. This was far from the type of experience we wanted for you, and we will make every effort to investigate and make this right. However, to be as effective as possible, we’d like your help. We are documenting the details that you shared with us here at our corporate offices, but we would ask that you share your name, phone and email along with other pertinent information such as the date, approximate time of your visit, and if a manager was notified of your experience while you were there at the store.
We look forward to hearing from you soon.