02-25-2022 05:09 PM
02-25-2022 05:29 PM
Thanks for joining us here on the community forums. Although, I wish it were under better circumstances. Not being able to return a purchase is never a great experience. Your device should have a one-year manufactures warranty. If it is defective, they should be able to either repair or replace the item. As for returning to Best Buy, we do have a 15-day return policy but if the item is defective we might be able to return under manufactures warranty. For more information click here.
|Aaron G|Senior Social Media Specialist | Best Buy® Corporate|
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