07-24-2020 04:20 PM
07-24-2020 06:17 PM
Was it returned in store or online?
If it was done in store, it typically takes 10 business days to get a check mailed out. COVID-19 is likely to affect this time both in Best Buy processing as well as the mail service delivering it, but it has only been 9 business days since the return was initiated.
If returned online, there is an article about current processing times noted here: https://forums.bestbuy.com/t5/BestBuy-com/Returns-Center-Refunds-Please-Read/td-p/1347883
I have never tried to purchase through Amazon with cash, but I do know that all major retailers issue mail checks for cash/check purchases over a certain amount. As our customers choose to use cash less and less when making a purchase in store, we keep less cash in our stores for safety and because it's typically not needed.
07-26-2020 04:33 PM
07-26-2020 04:38 PM
07-26-2020 05:08 PM
07-28-2020 05:26 PM
Good afternoon, Vegastrip,
Thank you for taking the time to visit our community forums. I can certainly understand wanting to know exactly when you'll receive this check. I would be happy to give you some more information.
In most cases, it takes 10 business days for this check to arrive. Have you received this since making your post? If not, I would be glad to take a closer look for you.
Can you please send me a private message that includes your:
Customer service PIN for return (located at bottom of recept)
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.
07-31-2020 11:44 AM
07-31-2020 12:47 PM